This Privacy Policy describes how Axom Technologies LLC (“Axom”, “we”, “us”)
collects, uses, shares,
and protects information when you use TradePrep applications and related services
(the “Services”),
including TradePrep Plumbing and other TradePrep products.
Summary: TradePrep is an exam-prep and study platform. We collect account
information to authenticate you,
store your study progress (such as flashcards viewed, exam results, and token/fittings balances
where applicable),
provide in-app purchases and ads (in some builds), and improve performance. You can request data
access or deletion by emailing
support@axom.sh.
1) Information We Collect
A. Information you provide
- Account information: name and email address when you create an account or
contact support.
- Authentication information: when you sign in using supported login methods
(e.g., email/password or “Sign in with Google/Facebook”, if enabled).
- Support communications: such as messages you send to us.
B. Study and usage data
- Learning activity: flashcards or info-cards viewed, practice sessions, and exam
attempts.
- Performance results: correct/incorrect answers, scores, and completion status.
- Token/fittings balance: transaction history inside the app (e.g., spending
tokens to view cards or take exams, where applicable).
C. Information collected automatically
- Device information: device model, operating system version, language, and app
version.
- Log and diagnostics data: crash reports, performance data, and error logs.
- Approximate location: derived from IP address (used for security and
analytics).
D. Purchases (where applicable)
- If you buy token/fittings packs or other in-app items, purchase processing is handled by the app
store (e.g., Google Play Billing).
- We may receive purchase confirmation and entitlement status from the app store to deliver your
purchased items.
- We do not store full payment card details.
E. Advertising (where applicable)
- Some versions of TradePrep may display advertisements (e.g., using Google AdMob).
- Advertising partners may collect advertising identifiers and related data to show and measure
ads, subject to their policies and your device settings.
2) How We Use Information
- Provide the Services: create accounts, enable login, store progress, deliver
learning content.
- Track progress and balances: scores, completion, and token/fittings balances
where applicable.
- Process purchases: deliver entitlements (token/fittings packs, premium access
where applicable).
- Improve and secure: debugging, analytics, fraud prevention, and abuse
detection.
- Customer support: and communications.
- Advertising: in ad-supported versions (to display and measure ads).
3) How We Share Information
We do not sell your personal information. We may share information only as needed to operate
TradePrep:
- Infrastructure and database providers: to host and store data (for example, our
backend services such as Supabase or similar providers).
- Authentication providers: (e.g., Google/Facebook) if those login methods are
enabled.
- App store providers: (e.g., Google Play) to process payments and manage
purchases.
- Advertising partners: (e.g., AdMob) in ad-supported versions, for ad delivery
and measurement.
- Legal and safety: to comply with law or protect users and the Services.
4) Data Storage & Security
- We store user data on secure cloud infrastructure used to operate TradePrep.
- We use reasonable safeguards to protect information, but no system is 100% secure.
5) Data Retention
- We keep personal data only as long as needed to provide TradePrep and for legitimate business
purposes such as security, compliance, and preventing fraud.
6) Your Choices & Controls
- Access / correction: You may request access to or correction of your account
information.
- Deletion: You may request deletion of your account and associated data.
- Ad controls: You can control ad personalization using your device settings
(where supported).
To submit a request, contact: support@axom.sh
7) Children’s Privacy
TradePrep is not intended for children under 13. If you believe a child provided personal
information, contact us and we will take appropriate steps.
8) International Users
If you access TradePrep from outside the United States, your information may be processed and stored
in the United States or other locations where our service providers operate.
9) Changes to This Policy
We may update this Privacy Policy from time to time. We will update the “Last updated” date at the
top of this page.
10) Contact Us
Axom Technologies LLC
TradePrep Website: https://tradeprep.pro
Support: support@axom.sh
Play Console note: Make sure you paste the full HTTPS link to this page in
Play Console → App content → Privacy policy, and that the page loads publicly without any
login.
Example: https://tradeprep.pro/privacy.html